Corporate Sales Policies

OUR POLICIES

CORPORATE SALES

  1. Prices are always subject to stock availability, even if the products are listed on the website.
  2. The quote is valid for 72 business hours once sent.
  3. The minimum quantity of products to quote is 20 products.
  4. Once the quote has been approved and payment has been made, the order cannot be modified.
  5. To place an order, you must be registered as a customer in our system. If you are not registered, you will need to...
    will send a link with the customer creation form.
  6. Terms of payment:
    All orders must be paid in advance before shipment unless the 30-day payment plan is selected. Available payment methods are:
    - Bank Transfer
    - Payment link
    - Within 30 days (tax documents will be required)
  7. Shipping information:
    - The order has a dispatch delay of 72 business hours after it is uploaded to the system and payment confirmation is received.
    - Delivery is made to the address provided by the customer and is exclusively to a single location (products are not delivered to multiple addresses). For orders under $1,000,000 COP, a shipping fee of $60,000 COP + VAT will be charged. Orders over $1,000,000 COP will be shipped free of charge.
    - If the customer wishes, or if the order is less than $1,000,000, they may pick up the products, after prior notice and at an agreed time with the distribution center, at our warehouses located in Renca.
  8. Corporate sales do not include exchange tickets. In case of warranty claims due to defects, you must contact the corporate sales team directly, and they will process the product exchange or refund.
  9. The branded bags are charged separately if you wish to include them in the quote. The cost of the bags is $199 including VAT.
  10. We do not offer embroidery or printing services for our products. If needed, we can provide information that other customers have used previously.